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What payment methods do you accept?
We accept payment by cash (most currencies) and all major credit and debit cards – Visa, Visa Electron, MasterCard, Union Pay and American Express – as well as Le BHV Marais Gift card.
How do I apply for a job at LE BHV MARAIS?
Check our latest vacancies and apply for jobs on our Careers page.
EXCHANGE / REFUND POLICIES
• Goods returned within 30 days (1month) will be exchanged for items of the same value or a gift card, provided that the goods returned are in their original condition and packaging, and are supported by the original payment receipt.
• If a product is defective, we will first try to repair it. If it was too complicated to fix, we will exchange it for a new one. If we can’t exchange it, we will refund its total value.
• For reasons of hygiene, no exchanges will be offered on food produce, Lingerie, Underwear and Accessories.
Le BHV Marais Store
What are Le BHV Marais store opening hours?
We are opened and operational 365 days a year, from 10AM to 11PM Saturdays to Wednesdays and 10AM to 12PM on Thursdays, Fridays and Holidays.
How can I find out when a product will be in stock?
Unfortunately we can’t provide information about when more stock is arriving or a specific product will be available. But we do update inventory on website and stores regularly, so it’s definitely worth calling or visiting again to see if what you were looking for has arrived. You can even leave your preferred way of contact at our Customer Service and we will make sure to get in touch whenever the product has restocked.
Can I top up a Le BHV Marais Gift Card?
At the moment, no, you can’t top up your Gift Cards. You can, however, buy a new Gift card instead.
Can I buy a Le BHV Marais Gift Card as a gift for someone else?
Absolutely! A Le BHV Marais Gift Card makes a great present for your loved ones.
Terms & conditions apply.
How do I redeem my Le BHV Marais Gift Card?
You can use your Le BHV Marais Gift Card towards full or partial payment of any goods in any Le BHV Marais store. Redeeming the Gift Card is simple – just present it at the time of billing. If your transaction value exceeds the value of the voucher, you can pay the balance using another payment method such as debit/credit card or cash. Le BHV Marais gift cards can be used for multiple transactions so any remaining balance can be used at another time.
Where Can I buy a LE BHV Marais Gift Card?
You can buy Le BHV Marais Gift Cards from any Le BHV Marais store.
Can I combine my Gift Card with other offers or specials?
Yes. Gift Cards can be redeemed on any item in the store.
Sounds exciting! How do I sign up?
Via a printed application form available across all cash counters in Le BHV Marais
I shop at Le BHV Marais often. Do you have a loyalty program?
Le BHV Marais’ Loyalty Card is an exciting loyalty program and a way of saying thank you for your trust and commitment. You can earn points shopping at Le BHV Marais and redeem them for great rewards for family, friends or yourself. If you shop often at our outlets, this program adds value to your shopping experience by offering great prizes and benefits.
Can I get my purchases delivered to my home, when using a Le BHV Marais Gift Card?
Yes! We deliver your purchases straight to your home, free of charge (make sure you read the terms&conditions carefully).